Tech Support

Keith Baldwin

“It’s like magic.” – How Gilbarco Resolves Hundreds of Daily Service Calls with Remote Support

As the world’s leading supplier of gas station and convenience store equipment, Gilbarco Veeder-Root’s fuel dispensers, POS systems, tank gauges, and other retail solutions are found across the world. Read On

[INFOGRAPHIC] Your Custom ROI of Remote ATM Support

If you don’t have a remote support solution installed on your ATM fleet, you are likely spending far too much on maintenance and upkeep of your equipment. Our latest infographic calculates how much.... Read On

Recovering from the PetyaWrap Ransomware Attack & Preparing for Whatever’s Next

Businesses that fail to secure their networks from known exploits will continue to be targeted by malware attacks. Yesterday, those who didn’t learn this lesson during the recent WannaCry fiasco got.... Read On

Join Netop with Free Admission to the Retail Business Technology Expo

You're invited to join Netop at this year's biggest retail technology event in Europe, the Retail Business Technology Expo at London's Olympia on May 8th-9th. Read On

Read The Cermaq/Netop Success Story

Cermaq is one of Netop’s most unique customers. As a leading global producer of salmon and trout, Cermaq depends on Netop Remote Control to manage automated feeding systems and provide support to.... Read On

Unpacking Remote Access: What to look for when choosing the right solution

In the latest edition of PC Pro Magazine, contributing editor Dave Mitchell prefaces a glowing review of Netop Remote Control (you can read that review here) by breaking down exactly which features.... Read On

Promoting Security Awareness

We recently published a white paper exploring the best ways to mitigate your risk of becoming a ransomware target. Read On

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