Tech Support

Video: Managing external consultants

Managing External ConsultantsOne of the great things about sophisticated remote access tools like Netop Remote Control is that they let you easily manage and log third-party access to your systems.  You can quickly grant vendors access to your infrastructure and manage user rights without the hassle of altering VPN settings.  As businesses become more reliant on third-party support of mission critical processes and physical assets, it is more important than every to have ready external access.

But this access needs to be secure, managed and audit-ready.  Netop Remote Control allows you to audit individual consultants and monitor all activity - device by device.  Our remote support solution gives you granular access control and records every support session so you have complete audit trails.  With Netop, you can streamline your ITSM and lower the cost, time and risk associated with managing vendors.

See our new video on managing external consultants below.

 

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