Tech Support

Why consolidate remote support?

Netop Consolidated Remote ControlWe've produced a quick video that lays out why its beneficial for service desk who are using multiple solutions to access the various machines and platforms they serve to consolidate support into a single platform. A large part of the rationale stems from the desk-side benefit of greater service efficiency; another benefit comes from the end user side - improved customer satisfaction.  Perhaps the strongest reason to consolidate, though, is the decrease in risk and the greater efficacy with which security can be managed and maintained through a single solution.

You can watch the full video after the jump.



November 28, 2017 at 1:23 PM
In "Financial Services", "Financial Technology", "Government Technology", "Health Technology", "POS", "Remote Support", "Customer Service", "GDPR Compliance", "Industrial Technology", "Retail Technology"
November 16, 2017 at 3:16 PM
In "Financial Services", "Financial Technology", "Government Technology", "Health Technology", "POS", "Remote Support", "Network Security", "Customer Service", "GDPR Compliance", "Industrial Technology", "Retail Technology"
October 24, 2017 at 11:47 PM
In "audit logging", "Remote Support", "log reports", "Logging", "Product Releases"

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