Tech Support

FBI Recommends Businesses Find Alternative to RDP

In a public service announcement released last Thursday, the FBI confirmed that known Remote Desktop Protocol vulnerabilities are increasingly common attack vectors of malicious cyber actors, a fact.... Read On

­Remote Control in Manufacturing: 3 Tips from Automotive manufacturer ŠKODA Auto

Tech-savvy manufacturers like ŠKODA AUTO use remote access software to streamline production and increase their efficiency. Based on our recent interview with the European automaker's IT staff, here.... Read On

“It’s like magic.” – How Gilbarco Resolves Hundreds of Daily Service Calls with Remote Support

As the world’s leading supplier of gas station and convenience store equipment, Gilbarco Veeder-Root’s fuel dispensers, POS systems, tank gauges, and other retail solutions are found across the world. Read On

[VIDEO] 5 Questions to Ask When Comparing Remote Access Software

Practically any remote control solution on the market will minimize the time and cost of supporting devices. But assuming every solution meets this basic requirement for your business, asking these.... Read On

Calculating the ROI of remote support for your business

The case for using remote support is simple: remote support reduces the number of costly and time-consuming service trips to on-site devices. Whether you're supporting point of sale devices,.... Read On

Comparing The Best remote Support tools - PC Pro Magazine reviews LogMeIn, Netop Remote Control, NetSupport Manager, and DameWare

PC Pro Magazine has reviewed some of the “biggest names” in the remote support software game, evaluating security, ease of setup and use, and cost. Let’s see how they stack up. Read On

GDPR: TL;DR? The 5 Keys to Compliance You Need to Know

The GDPR, or the General Data Protection Regulation, will govern the way businesses process, move, and store the personal data of EU citizens. Organizations within the EU will be affected of course,.... Read On

Remote Access and GDPR Part 5: The Right-to-be-Forgotten

Hello and welcome once again to our ongoing series on the upcoming General Data Protection Regulation and its impact on the use of remote access and control software. This week we’ll be digging into.... Read On

Remote Access and GDPR Part 4: Data Minimization

Welcome back to our ongoing series on the 2018 General Data Protection Regulation, where we dive into the upcoming EU regulation and how it will impact the way we use remote access tools. Today our.... Read On

Audit logging now available in the Netop Portal

During the early morning hours of October 25th, Netop released an update to the Netop Remote Control Portal. This update introduces a new audit logging capability, providing users with a thorough.... Read On

Subscribe to Email Updates

OUR LOCATIONS

Birkerød, DK
Portland, OR, US
Bucharest, RO
Manila, PH

Americas: +1 866 725 7833
Worldwide: +45 8987 4424

Our Tweets