Tech Support

Sam Heiney

Remote Access and GDPR Part 5: The Right-to-be-Forgotten

Hello and welcome once again to our ongoing series on the upcoming General Data Protection Regulation and its impact on the use of remote access and control software. This week we’ll be digging into.... Read On

Remote Access and GDPR Part 4: Data Minimization

Welcome back to our ongoing series on the 2018 General Data Protection Regulation, where we dive into the upcoming EU regulation and how it will impact the way we use remote access tools. Today our.... Read On

Yes, the GDPR Applies to your Company

Companies Aren’t Ready for the GDPR During a recent group webinar with infosecurity-magazine.com (you can watch the full recording of that here), we asked 200 IT professionals to rate their.... Read On

Remote Access and GDPR Part 3: The Impact of Requiring Consent

According to a recent report by Varonis, only 4 out of 10 companies in Europe have made compliance with the GDPR deadline a priority. At this point, this lack of preparation is remarkable. Read On

Remote Access and GDPR Part 2: Pseudonymization and Encryption

The pseudonymization and encryption of personal data is required by the GDPR, but before we dive into this, ask yourself: how confident am I in my understanding of these terms? Even seasoned IT.... Read On

Remote Access and GDPR: A Compliance Odyssey - Part 1

With the release of the updated General Data Protection Regulation, its impact on remote control software has been on my mind a lot recently. If the topic of remote control and data protection.... Read On

NRC 12.61 - big value from a minor release

On May 17, Netop Remote Control version 12.61 becomes available. Technically, this is a “minor” update, but if you manage hardware with Intel vPro technology, you’ll find major value with this new.... Read On

More secure, more configurable - NRC 12.50 has arrived!

I am happy to announce the release of Netop Remote Control version 12.50. With improvements in password storage and encryption, added security for Internet connectivity, and updates to the WebConnect.... Read On

Netop and iSpoc - A dynamic duo

Netop Business Solutions and iSpoc establish a close cooperation to utilize the synergy between the two companies’ products. Read On

Remote Access & the Internet of Things at Embedded World 2015

It seems I hear about a new security breach every day. Hackers stealing credit cards, breaking into building automation systems, compromising data centers, phone records - the list is endless. I also.... Read On

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