Tech Support

Sam Heiney

Five Impressive Statistics About Android

Like clockwork, every September Apple unveils a host of new product offerings ahead of the holiday shopping season. This year is no exception and two weeks from now the company is expected to.... Read On

Three Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide.... Read On

Four Remote Access Considerations for ATM Support

It’s estimated there are more than three million ATM machines in existence worldwide - 420,000+ in the United States alone. That’s a lot of devices to maintain and support. Read On

Report: Security Concerns with Internet of Things Devices

A recently publicized research report by HP concluded that 70% of Internet of Things (IoT) devices are vulnerable to hacking. The report reviewed ten of the most popular devices - thermostats to home.... Read On

Considering Microsoft Surface Pros?

What do Coca-Cola, Louis Vuitton, BMW and Delta Air Lines have in common? Aside from being well-recognized global brands, they recently committed to using Microsoft Surface Pros - this according to.... Read On

H1 2014 Security Breaches

With the first half of the year coming to an end, it's important to reflect on some of the security breaches that have been reported so far in 2014. Fortunately, none were on the scale of last year’s.... Read On

Five Ways to Restrict User Access

For IT administrators in the retail, financial and government sectors, security is often a top priority. Given the sensitive nature of the data these organizations collect and store, they can't.... Read On

Support for Embedded Devices

From sensors and kiosks to appliances and cameras, the number of connected devices is expected to grow exponentially over the next few years. Among other tasks, these machines will be deployed to.... Read On

Add Another Layer of Security with NRC 11.6

The latest version of Netop Remote Control adds support for Windows Azure multi-factor authentication enabling security-focused organizations to verify remote sessions via SMS, soft and.... Read On

How Service Providers Can Leverage Netop

As an external IT service provider, how do you satisfy your service level agreements? For many vendors, supporting customer technology assets requires frequent travel to any number of client.... Read On

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