Tech Support

Introducing Secure Remote Access for 4690 Controllers

Are you a retailer who relies on the Toshiba 4690 operating system to power in-store transitions?

If so, you’re aware that unlike traditional Windows, Toshiba-4690-Laptop-Screens_smLinux and Mac operating systems – where remote access capabilities are widely available – the options for secure remote support of 4690 machines have been limited. As such, when supporting 4690 Controllers, remote operators have primarily relied upon terminal access using a computer located within a retail store’s LAN.

But now, this is no longer necessary. In partnership with Toshiba Global Commerce Solutions, retailers can leverage Netop Remote Control to:

  • Establish secure remote connections directly to any 4690 Controllers.
  • Troubleshoot, diagnose and manage 4690 Controllers from a remote location.
  • Transfer the graphical display and control the remote keyboard and mouse.
  • Escalate and collaborate with multiple connections to the same 4690 Controller.

Netop Remote Control is available for Toshiba 4690 Controllers running version 6.4 or later.  Learn more.


November 28, 2017 at 1:23 PM
In "Financial Services", "Financial Technology", "Government Technology", "Health Technology", "POS", "Remote Support", "Customer Service", "GDPR Compliance", "Industrial Technology", "Retail Technology"
November 16, 2017 at 3:16 PM
In "Financial Services", "Financial Technology", "Government Technology", "Health Technology", "POS", "Remote Support", "Network Security", "Customer Service", "GDPR Compliance", "Industrial Technology", "Retail Technology"
July 7, 2017 at 10:38 AM
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