Tech Support

Join us at the Toshiba LEAD 2017 conference in Orlando!

Netop is glad to be participating again in the Toshiba LEAD conference - Toshiba's annual gathering of their key business partners, industry experts and thought leaders - May 3-5.  Our team will be in booth 131 providing demos of our newest offering, PCI-compliant remote support for Toshiba 4690 OS point-of-sale systems.

Developed in partnership with Toshiba GCS, Netop Remote Control for 4690 gives support teams and service providers a secure and reliable tool to identify and fix issues, reducing costs and improving service efficiency.  Our full-featured solution extends the full graphic UI to the support team, giving access to enhanced controls and supplemental menus to off-site technicians.  Centralized user management, customizable access rights, complete logging and session recordings support retailers need for a PCI-compliant solution.

When paired with Toshiba 4690 Premium Enablement, Netop Remote Control gives full graphic remote control and collaborative support of terminals, enabling support teams to view and record Operational Screen flows and enter Shopper Assistance Screens. Our cross-platform support lets retailers consolidate support of all of their in-store technology - regardless of platform - in a single solution.

We are looking forward to a productive three days in Orlando at Toshiba LEAD.  Stop by and see us in booth 131 for a demonstration of Netop Remote Control in action on Toshiba 4690 OS point-of-sale systems.

Toshiba LEAD 2017 conference

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