Tech Support

Netop Remote Control Mobile for iOS 1.5

As many of our customers noticed on their iOS devices this morning, today we released the latest version of Netop Remote Control Mobile for iOS.

Designed to help drive efficiencies, the app enables technicians to leverage the portability and functionality of their iOS devices while providing real-time support to desktops, laptops and servers.

Here’s a synopsis of what was included in the latest release:

  • WebConnect Device Listing & Filtering: to help streamline connections, the app now enables users to view and filter target devices associated with their WebConnect account. Once the device has been identified, simply select it from the list to initiate a connection.
  • Smart Connectivity: the app automatically determines, and uses, the fastest route for each connection, be it a direct connection using the TCP protocol (if possible) or through WebConnect.
  • Windows Authentication: if a target device is configured to accept connections authenticated using Windows Security Management, support representatives will be prompted to enter their credentials (e.g. their username, password and domain).

Available for free via the Apple App Store, Netop Remote Control Mobile can be installed on any iPad, iPhone or iPod device running iOS version 5 or later. Chick here learn more about the latest release or here to download the latest version.

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