Tech Support

Netop Remote Control 12.65: Faster and easier setup and improved response time

Today, we released Netop Remote Control version 12.65.  With a streamlined process for enrolling Windows based Hosts, improved security and new management capabilities for mass deployments, Netop.... Read On

Secure Remote Privileged Access for Your Vendors’ Technicians

Many organizations depend on a variety of external vendors to support their IT infrastructure, network and systems. In many cases, they overlook remote third-party access as a privileged access point.... Read On

[INFOGRAPHIC] Your Custom ROI of Remote ATM Support

If you don’t have a remote support solution installed on your ATM fleet, you are likely spending far too much on maintenance and upkeep of your equipment. Our latest infographic calculates how much.... Read On

Trustwave Report: Malware Continues to Exploit Unsecured Vendor Access

Unsecured remote access accounted for 29.7% of network compromises in 2016, more than double than the year prior, according to findings from the Trustwave Global Security Report. Read On

Recovering from the PetyaWrap Ransomware Attack & Preparing for Whatever’s Next

Businesses that fail to secure their networks from known exploits will continue to be targeted by malware attacks. Yesterday, those who didn’t learn this lesson during the recent WannaCry fiasco got.... Read On

Yes, the GDPR Applies to your Company

Companies Aren’t Ready for the GDPR During a recent group webinar with infosecurity-magazine.com (you can watch the full recording of that here), we asked 200 IT professionals to rate their.... Read On

Remote Access and GDPR Part 3: The Impact of Requiring Consent

According to a recent report by Varonis, only 4 out of 10 companies in Europe have made compliance with the GDPR deadline a priority. At this point, this lack of preparation is remarkable. Read On

Remote Access and GDPR Part 2: Pseudonymization and Encryption

The pseudonymization and encryption of personal data is required by the GDPR, but before we dive into this, ask yourself: how confident am I in my understanding of these terms? Even seasoned IT.... Read On

Remote Access and GDPR: A Compliance Odyssey - Part 1

With the release of the updated General Data Protection Regulation, its impact on remote control software has been on my mind a lot recently. If the topic of remote control and data protection.... Read On

[INFOGRAPHIC] NETWORK SECURITY: PREPARE FOR HUMAN ERROR

Are user credentials sufficient for secure authentication?  Read On

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