Remote Access and GDPR: A Compliance Odyssey – Part 1

With the release of the updated General Data Protection Regulation, its impact on remote control software has been on my mind a lot recently. If the topic of remote control and data protection doesn’t ring your bell, I understand. Unless you are a member of the help desk crowd, you probably don’t share my interest in remote control software.… Read on


Are user credentials sufficient for secure authentication? 

No. The use of user credentials (username and password) by itself presents a high risk of unauthorized access and is no longer a viable option for secure authentication.

Is two-factor authentication the solution?Read on

NRC 12.61 – big value from a minor release

On May 17, Netop Remote Control version 12.61 becomes available. Technically, this is a “minor” update, but if you manage hardware with Intel vPro technology, you’ll find major value with this new release.

The new version includes a variety of updates, fixes, and improvements, but the star of the show is support for Intel Active Management Technology (AMT).… Read on

WannaCry: Anatomy of a Ransomware Attack

As this is written, one of the largest cyberattacks in history is underway across the globe. 75,000 ransomware attacks in 99 countries are reported to be exploiting the Windows vulnerability “EternalBlue,” which Microsoft had released a patch for earlier this year.… Read on

Join us at the Toshiba LEAD 2017 conference in Orlando!

Netop is glad to be participating again in the Toshiba LEAD conference – Toshiba’s annual gathering of their key business partners, industry experts and thought leaders – May 3-5.  Our team will be in booth 131 providing demos of our newest offering, PCI-compliant remote support for Toshiba 4690 OS point-of-sale systems.… Read on