Portal update improves user experience

August 5, 2019 - We are happy to announce an update to the Netop Remote Control Portal. In this release we have enhanced the user experience of the Portal by making frequently accessed devices easier to find, provided new information about online devices, improved accessibility on smaller screens, and added options to the LDAP integration.

The following two features have been added for all Portal accounts and are accessible to anyone with the Account Administrator user type.

Scrolling for the left side menu
The left side administrator’s menu is now scrollable, improving accessibility on different screen resolutions.

Custom certificates for LDAP authentication
Customers can use their own custom certificates, and they can disable the SSL certificate validity enforcement with the LDAP authentication method.

Two additional features have been added that take advantage of a new Portal Connection Manager service implemented on June 18, 2019.

Before accessing the features, accounts with a Netop Remote Control Portal-Only subscription must first update their installed Guest & Host licenses to version 12.77 (or later) and migrate to the new Connection Manager service. To learn more about version 12.77, including the new Connection Manager service, read the release notes.

Favorite devices
Users can now reach their preferred devices easily by marking them as favorites. From the My devices or Devices screens of the Portal, simply click the star next to a device to mark it as a favorite. Selected devices will be added to the top of the device list in both the Portal and installed Guest interfaces.

Timestamp when devices come online
A new column in the My devices and Devices screens shows how long a device has been online, making that information easier to see at a glance. 

In addition to the new features, small fixes have been included with the August 5, 2019 update including an issue where the remote control button was not visible for some users.

We encourage you to log in to the Netop Remote Control Portal and let us know your thoughts. Please contact us with any questions or give us some product feedback and let us know how we are doing.

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