Tech Support

RAT infestation? The threat of Remote Access Trojans on Android devices

The return of the SpyNote RAT as a fake Netflix app in late January gave notice that Remote Access Trojans may be the next large scale cyber threat.  Originally surfaced in the summer of 2016,.... Read On

Expanded remote mobile support and authentication - Netop Remote Control 12.6!

We're happy to announce the arrival of the newest version of Netop Remote Control!  Netop Remote Control 12.6 includes native two-factor authentication - ideal for service providers who require.... Read On

EU Data Protection reform and its implications on remote access

In December 2015 the EU Commission put forward a reform of Data protection regulation that aims to “to make Europe fit for the digital age." The regulation will take effect on May 25, 2018. Read On

IoT Connections will Surpass Mobile in 2018

The volume of connected devices and the reach of the Internet of Things continues to grow at a staggering rate.  Ericcson released their 2016 Mobility Report and they have predicted this rate will.... Read On

Remote Air Traffic Control?

Our product development team pays close attention to inventive - and, sometimes, yet-to-be-realized - uses of remote access technology.  An article in Bloomberg suggests that air traffic control.... Read On

Perfect Service from Netop Technical Support

After flirting with perfection for a few months, the Netop Technical Support team logged a perfect 100% in both customer satisfaction with their support representative and number of customers who.... Read On

Secure tunnels and Windows 10 support added to Netop Remote Control

Our team is thrilled to announce the release of Netop Remote Control 12.2!  With today’s release.  Netop Remote Control now includes our tunneling tool for secure access into devices where.... Read On

Protecting Point of Sale from PoSeidon

A new breed of malware - more sophisticated and harder to detect than its predecessors - is preying on point-of-sale systems.  Dubbed PoSeidon, this family of viruses uses multiple components to.... Read On

Remote Access & the Internet of Things at Embedded World 2015

It seems I hear about a new security breach every day. Hackers stealing credit cards, breaking into building automation systems, compromising data centers, phone records - the list is endless. I also.... Read On

Netop and Lynxspring collaborate on "Innovative Product of the Year"

Lynxspring's LYNX CyberPRO, the first cyber-threat solution designed specifically for building automation and energy management systems, has been recognized as the 2014 ControlTrends Awards.... Read On

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