Tech Support


Are user credentials sufficient for secure authentication?  Read On

More secure, more configurable - NRC 12.50 has arrived!

I am happy to announce the release of Netop Remote Control version 12.50. With improvements in password storage and encryption, added security for Internet connectivity, and updates to the WebConnect.... Read On

EU Data Protection reform and its implications on remote access

In December 2015 the EU Commission put forward a reform of Data protection regulation that aims to “to make Europe fit for the digital age." The regulation will take effect on May 25, 2018. Read On

IoT Connections will Surpass Mobile in 2018

The volume of connected devices and the reach of the Internet of Things continues to grow at a staggering rate.  Ericcson released their 2016 Mobility Report and they have predicted this rate will.... Read On

Connecting with Toshiba Global Commerce

For several years, Netop has worked with Toshiba to build a solution that enables secure remote access into point-of-sale systems running the Toshiba 4690 operating system.  In addition to supporting.... Read On

Remote Air Traffic Control?

Our product development team pays close attention to inventive - and, sometimes, yet-to-be-realized - uses of remote access technology.  An article in Bloomberg suggests that air traffic control.... Read On

Perfect Service from Netop Technical Support

After flirting with perfection for a few months, the Netop Technical Support team logged a perfect 100% in both customer satisfaction with their support representative and number of customers who.... Read On

Secure tunnels and Windows 10 support added to Netop Remote Control

Our team is thrilled to announce the release of Netop Remote Control 12.2!  With today’s release.  Netop Remote Control now includes our tunneling tool for secure access into devices where.... Read On

Connecting with Retailers at Toshiba Connect

Since 2014, when Toshiba partnered with Netop to bring Netop Remote Control into point-of-sale systems running on the Toshiba 4690 OS, Toshiba Connect has been one of our busiest events.  This year.... Read On

Netop Remote Control Expands Android 5.0 Support

One of the main reasons businesses turn to Netop is our cross-platform remote support.  We know the benefit of having a single, trusted solution for accessing the wide array of devices and platforms.... Read On

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