Expanded remote mobile support and authentication – Netop Remote Control 12.6!

We’re happy to announce the arrival of the newest version of Netop Remote Control!  Netop Remote Control 12.6 includes native two-factor authentication – ideal for service providers who require multi-factor authentication to maintain PCI-compliant remote access into point-of-sale systems, ATM fleets and other technology.  … Read on

More secure, more configurable – NRC 12.50 has arrived!

Most secure remote control update availableI am happy to announce the release of Netop Remote Control version 12.50. With improvements in password storage and encryption, added security for Internet connectivity, and updates to the WebConnect interface, 12.50 is our most secure version yet.… Read on

IoT Connections will Surpass Mobile in 2018

IoT outpaces mobile growthThe volume of connected devices and the reach of the Internet of Things continues to grow at a staggering rate.  Ericcson released their 2016 Mobility Report and they have predicted this rate will increase over the next several years, with IoT connections surpassing mobile connections by 2018.… Read on

Perfect Service from Netop Technical Support

excellenceAfter flirting with perfection for a few months, the Netop Technical Support team logged a perfect 100% in both customer satisfaction with their support representative and number of customers who would recommend the support team to others.  We have a great deal of pride in the service that we provide our customers throughout their experience – from the first time they inquire about our remote support, chat or classroom management solutions to helping answer their technical and best practices questions.  … Read on

Connecting with Retailers at Toshiba Connect

Remote Support for 4690Since 2014, when Toshiba partnered with Netop to bring Netop Remote Control into point-of-sale systems running on the Toshiba 4690 OS, Toshiba Connect has been one of our busiest events.  This year our Channel Development Manager, Yves Neidlinger, and our Regional Sales Manager, Robert Woods, will be representing Netop at the event in Nashville.  … Read on