Survey says: How IT pros use VPNs

We just published a new research report on how virtual private networks (VPNs) are being deployed, managed and secured by network professionals.  Conducted in cooperation with Spiceworks, the “2014 VPN Survey” provides a window into the types of connections being created, the steps being taken to maintain security and the limitations of the ubiquitous technology. … Read on

Where IT is investing in 2014

Our friends at Spiceworks just released their 2014 State of IT Budget Report – a summary of where IT professionals see their money going in the coming year.  A few key findings from the report:

Read on

Embedded Devices, Data Thieves and Thou

IOT ConnectivityAt Netop, we have a history of providing remote access solutions to organizations who put a premium on security. Needless to say, we’ve learned quite a bit about mitigating risk in highly regulated industries.

This Thursday, we’re going to discuss the increased vulnerability that IT managers must address with the rapid expansion of the Internet of Things and some steps that can be taken to mitigate risk.… Read on

Why consolidate remote support?

Netop Consolidated Remote ControlWe’ve produced a quick video that lays out why its beneficial for service desk who are using multiple solutions to access the various machines and platforms they serve to consolidate support into a single platform. A large part of the rationale stems from the desk-side benefit of greater service efficiency; another benefit comes from the end user side – improved customer satisfaction. … Read on

Netop Remote Control Mobile for iOS 1.5

As many of our customers noticed on their iOS devices this morning, today we released the latest version of Netop Remote Control Mobile for iOS.

Designed to help drive efficiencies, the app enables technicians to leverage the portability and functionality of their iOS devices while providing real-time support to desktops, laptops and servers.… Read on