Tech Support

What Makes Netop’s Remote Desktop Client Users’ Top Choice?

 

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More and more businesses are discovering how useful it can be to add a remote desktop solution to their tech infrastructures. With uses that range from making tech support easier to embracing modern, distributed workforces, implementing a remote desktop client is becoming an integral part of doing business.

Now, more than ever, there are a ton of remote desktop solutions to choose from. With so many options out there, you might be asking yourself, “Why is Netop’s remote desktop client a top choice for users?” We took a look at what differentiates Netop’s solution from the rest of the competition. And what we found might surprise you. 

While each of the remote desktop client options out in the market might look the same at first glance, there are some important differences that continually make Netop come out on top. 

How Is a Remote Desktop Client Different from a Remote Desktop Server?

First things first. For those of us out there who might not be familiar with the underlying idea behind a remote desktop client, let’s go through the basics of how it works. 

Remote desktop services, when installed on a device, allow a user or users to access that device from a separate, remote location – from any platform. One of the most common applications of remote desktop services is desktop screen sharing. In all likelihood, you have already experienced screen sharing in one form or another. 

When you initiate a screen sharing session, you are able to view and control the desktop, mouse, and keyboard of a remote computer from your local computer. While viewing the remote computer you can open files, apps, and folders, move and save files, and even update software and system settings. 

Remote support software can be extremely useful during a troubleshooting session. It  allows a professional, or someone very familiar with your software or product, to tackle an issue directly. This avoids trying to talk through the troubleshooting steps with someone who might be less familiar with the software. 

Now for the (slightly) more technical part. There are two main components to remote desktop software. These are the remote desktop client and the remote desktop server. In tech terminology, the word “client” means something slightly different than in the real world, though the meanings are related. 

According to TechTerms.com, “In the real world, businesses have clients. In the computer world, servers have clients… The term ‘client software’ is used to refer to the software that acts as the interface between the client computer and the server.” (The Tech Terms Dictionary)

To use Netop as an example, Netop’s remote desktop client is the software that allows you to access a remote device. Let’s say you install Netop’s remote desktop on your computer at work. This device would become the “server” in the client/server relationship. Then, using Netop’s remote desktop client on your laptop, you can access your work computer and the files saved to it locally from anywhere with an internet connection.

So, Why Are So Many People Using Netop?

Half of all Fortune 100 companies already use Netop remote desktop client software, as do nearly a third of all Fortune 500 companies. 

Though we specialize in retail, financial, and manufacturing ecosystems, our remote support software covers a wide range of industries from banks to schools to government organizations. With so many successful implementations, there must be something that sets us apart from the crowd. So, why are so many companies using Netop?

Netop Prioritizes Security

When it comes to running a business in 2019, security is paramount. With news of different leaks or data breaches becoming commonplace, companies have to choose software solutions that prioritize security – in addition to adding value and increasing productivity. 

That’s where Netop comes in. We know that the software we provide needs to be easy to use and add value to your business. However, we also know that without the best security protections in the market, ease of use and added value mean next to nothing. So we work day and night to stay on top of changing security protocols to offer the best possible security protection of any remote desktop client. 

Thanks to the fact that we stay on the cutting edge of security protocols, we can constantly defend against cyber-attacks and bad actors – so you can focus on running your business. We are security professionals, and we take our job seriously. Remote access solutions come with their own, specific set of vulnerabilities – due, in large part, to the nature of providing various levels of access and permissions remotely. We stay on top of security trends to protect you and your company from security vulnerabilities that are specific to remote desktop client software solutions.

A Remote Desktop Client that Values Customer Security

Security is a big reason why so many people have switched to Netop. Obviously security is paramount for your company. But at Netop, we also prioritize your customers’ security. We know how important your customers are to your business. Our remote desktop client software comes standard with features that protect your customers’ security as vigilantly as we protect yours.

Our industry-leading security features are built directly into each and every installation of Netop’s remote support software. Your customers will be protected by full end-to-end encryption that exceeds the compliance requirements from PCI DSS, GDPR, HIPPA, and others. It’s built to offer remote access without jeopardizing compliance any step along the way. 

Multi-factor authentication, complete encryption, and multi-level authorization make Netop the preferred remote desktop client for any business that values its customers’ security as highly as it values its own.

Focus on Running Your Business

No one knows your business better than you do –  and no one knows our business better than we do. We have decades of experience providing industry-leading, security-first remote desktop client solutions to companies big and small. Our remote support installations are fully configurable and are designed to adapt to any business environment. 

We know that no two businesses are alike – and so we’ve designed our remote desktop client software to be flexible; all without ever sacrificing your security or your customers’ security. With Netop, you can stop worrying about cyber-attacks, and keep focusing on running your company. 

If you’re thinking about getting a new remote desktop client for your business, choose the software that prioritizes security above everything else and switch to Netop now. 

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